Privacy Policy

Privacy Policy

At Ascend Wellness, we believe trust is built through transparency. Whether you’re exploring our website, booking a consultation or reaching out with a question, we’re committed to protecting your personal information and handling it with care.

This Privacy Policy explains what information we collect, why we collect it, and how we use it to support your experience with Ascend Wellness.

Information We Collect

When you interact with our website or contact us, we may collect information you choose to share, including:

  • Your name
  • Email address
  • Phone number
  • Information submitted through our contact forms
  • Messages sent through WhatsApp or email

We may also collect anonymous website data, such as pages visited, time spent on the site, and general browsing activity through cookies and analytics tools. This helps us understand how visitors use our website and where we can improve.

How We Use Your Information

The information you provide helps us serve you more effectively. We may use it to:

  • Respond to your questions or inquiries
  • Schedule consultations or coaching sessions
  • Provide information about our services and programs
  • Improve our website and user experience
  • Send updates or resources you’ve requested

We respect your privacy. Your personal information is never sold, rented or shared for marketing purposes with third parties.

Cookies & Website Analytics

Like many websites, Ascend Wellness uses cookies to improve performance and better understand how visitors interact with our site.

These cookies help us:

  • Improve website functionality
  • Measure website traffic
  • Create a smoother browsing experience

You can disable cookies at any time through your browser settings if you prefer.

Third Party Services

To operate our website and communicate with clients, we may use trusted third-party platforms, including:

  • Google Analytics
  • Google Maps
  • WhatsApp
  • Email marketing providers
  • Secure website hosting services

These providers manage information according to their own privacy policies.

Data Security

We take reasonable measures to protect your personal information. While no online system can guarantee complete security, we work to keep your information safe.

Protecting Your Information

We take reasonable administrative and technical measures to protect the information you share with us. While no online platform can guarantee absolute security, we are committed to maintaining secure systems and responsible data practices.

Your Privacy Rights

You have the right to:

  • Request access to your personal information
  • Correct or update your information
  • Request deletion of your personal information where appropriate
  • Withdraw your consent to future communications

If you would like to make any of these requests, simply contact us using the details below.

Contact

If you have questions about this Privacy Policy or how your information is handled, we’d be happy to help.

Ascend Wellness

Sarah Bouse, FNTP

📧 Email: sarah@ascendwellness.co

📞 Phone:+1 (402) 249-1097

🌐 Website: ascendwellness.co

Updates to This Policy

From time to time, we may update this Privacy Policy to reflect changes to our website, services or legal requirements. Any updates will be posted on this page with the revised effective date.